Billing and Payments
We offer a variety of installment plans and payment methods. Your independent agent will be happy to help you establish a payment schedule that works best for your business.
Online
Pay Online by ACH with Berkley Southwest’s online bill payment service, E-PAY Express. Visit the E-PAY Express website, enroll, and begin making online payments using your bank routing number and account number.
Do you have questions about E-PAY Express? Explore FAQs
Electronic Funds Transfer (EFT)
Electronic Funds Transfer (EFT) is the easiest way to make certain your payments are on-time — which is why our customers overwhelmingly prefer this method of payment. Monthly premiums are automatically transferred from your bank account. There are no fees associated with this pay plan as long as payments are made on time. Explore full details about EFT and download our simple authorization form:
Pay by Phone or Mail
Pay by Phone is available if you require assistance with paying by electronic check. Call our Billing Department at 800-955-0325 option 7, Monday – Friday between the hours of 8am – 5pm CST.
PremiumSync
PremiumSync is a payroll reporting billing program available for Berkley Southwest Workers Compensation customers that allows employers to sync their payroll exposure to their workers compensation premium. SmartPay Solutions administers the reporting and payment processing on behalf of Berkley Southwest's PremiumSync program.
Payment Resources
Questions?
For billing inquiries, or more information on any of our payment methods, please contact a billing representative at: 800-955-0325 option 7, Monday – Friday between the hours of 8am – 5pm CST. For any other questions regarding billing and collections, you can also email us at [email protected].
Agency Testimonials
Our billing department is top tier with an 80+ Net Promoter Score, earning rave reviews from our agency partners.