Claims

claims services

Filing a Claim

If you have a claim to report, your independent agent should be your first call. Of course, you also may file a claim directly with Union Standard at any time, 24 hours a day, 7 days a week.

PO Box 152180
Irving, Texas 75015

Phone | 800-444-0049

Toll Free Fax | 866-256-8744

Email | [email protected]
If you are a California resident, please click on the following link for an important notice regarding the collection of Personal Information: California CCPA Notice

People buy insurance from us because they know the possibility of financial loss is too great to bear alone. Our policyholders continue doing business with us because of the professional manner in which we handle those losses.

At Union Standard, we take pride in providing prompt, fair claims service. Treating others as we would want to be treated, is anchored in our first guiding principle to always “do the right thing.” We take it seriously.

When you suffer a loss, you can count on our claims professionals to provide compassionate, responsive service focused on your needs.

99% surveyed who had a claim would recommend US to others (2018 Safelite Solutions Survey)

File a Workers' Compensation Claim

For state specific information including First Report of Injury, please select the state link below:

What People are saying

What People are Saying

“The insured said this was a very complicated claim to begin with. Additional damages were found after the initial inspection and he was very impressed with how easily they were accepted. The adjuster was professional and he is very satisfied with the service.”

"The insured said the service was wonderful. They were professional and answered her questions right away."

"They kept us in the loop during the claims process."

"It was far easier than I thought it would be. I had a check the next day! I was super happy all the way across with everything"

"The claim was taken care of as soon as we called. Keep up the good work!"

"The response time was quick and any questions I had were handled in a timely manner."

"Union Standard has always been good to work with on workers' comp claims, no problems."

"The insured stated that Union Standard has remained consistent in providing him with professional efficient service."

"When I called or emailed I got a response right away and the bill explains the break down very well."

"The adjuster was just awesome. She kept us informed and was a joy to work with"

"I was very impressed with the prompt and efficient service I received throughout the claim process."

"Our claim could not have been handled any better. We received outstanding service from everyone involved"

"I was very satisfied with the service. It exceeded my expectations."

Acadia Insurance Company • Continental Western Insurance Company • Firemen’s Insurance Company of Washington, D.C.
Tri-State Insurance Company of Minnesota • Union Insurance Company • Union Standard Lloyds