Mission Statement2019-04-17T13:35:49+00:00

Our mission

Our mission

Our mission

What drives US

Our company is built on relationships and service. Having a local presence, allows us to know our communities and our talented, knowledgeable, professionals can respond quickly to whatever the need may be.

Our Vision

Commercial insurance done right by people who care!

Our Mission

To be the sought after regional carrier that provides a consistent market and flexible solutions to our customers and business partners. We extend full financial security to our insureds and create value for our stakeholders through risk expertise and service delivered by our dedicated employees.

guiding principles

Union Standard Insurance Group is built around a relationship and service oriented approach. We are committed at every level of the company to respond promptly and fairly with quality service. Our service and our people continue to distinguish us within the industry.

do the right thing

We are uncompromising about integrity. In all things, we choose to do what is right.

value team

We value and care about each other and collaborate to accomplish our goals.

"Best of US" service

It's all about the customer and their relationship with US. How we communicate, how we service and how we sell will establish the depth of that relationship.

profit & growth driven

We strive for profitable growth in all of our business segments.

learning company

We are never satisfied with the status quo. We foster a culture of continuous improvement.

What People are saying

"I was very satisfied with the service. It exceeded my expectations."

"Our claim could not have been handled any better. We received outstanding service from everyone involved"

"I was very impressed with the prompt and efficient service I received throughout the claim process."

"The adjuster was just awesome. She kept us informed and was a joy to work with"

"When I called or emailed I got a response right away and the bill explains the break down very well."

"The insured stated that Union Standard has remained consistent in providing him with professional efficient service."

"Union Standard has always been good to work with on workers' comp claims, no problems."

"The response time was quick and any questions I had were handled in a timely manner."

"The claim was taken care of as soon as we called. Keep up the good work! "

"It was far easier than I thought it would be. I had a check the next day! I was super happy all the way across with everything "

"They kept us in the loop during the claims process."

"The insured said the service was wonderful. They were professional and answered her questions right away. "

“ The insured said this was a very complicated claim to begin with. Additional damages were found after the initial inspection and he was very impressed with how easily they were accepted. The adjuster was professional and he is very satisfied with the service.”

Acadia Insurance Company • Continental Western Insurance Company • Firemen’s Insurance Company of Washington, D.C.
 Tri-State Insurance Company of Minnesota • Union Insurance Company • Union Standard Lloyds

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